Medical Records Requests
You have right to access to your medical record and know what information we hold about you.
You will need to fill in and sign the form and hand your request to the Admin team at the surgery.
You will also need to confirm your ID to be able to request this information.
This information can take up to 30 days to process; there is a fast track service also available for an additional fee.
Administration Form Filling or Letter Requests
We are able to provide letter and fill forms for the patients such as:
- Confirmation of registration
- Private Sick / Fit Note
- Private Medical Letters:
Insurance Claim Form, Fitness to Travel, Housing Letters, Fitness to exercise, Holiday Cancellation, Simple Questionnaire, etc.
- Public Carriage Office (PCO) Form
Please note this is not an exhaustive list of the services, the services listed above are classed as Non-NHS administrative work and a fee is involved.
Should you require a Medical Report or any other private service from the GP practice, please download and complete our Medical Records Request Form with the appropriate fee and email it with a copy of your ID on the provided email address within the form for your registered GP surgery.
View Medical Records via Online Access
If you wish to view your medical records online, book an appointment online or order medication, you will need to obtain a password to use the online service.
Please speak to a member of staff at reception to obtain login details for online access, for children between the ages of 11-15 years will need to be reviewed by a GP for their competence before online access is provided to them or the parents/guardians acting on their behalf.
Please register on one of the online services below:
The NHS App - simple and secure access to a range of healthcare services
The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.
We’re now letting you see all the information within your health record automatically. If you are over 16 and have an online account, such as through the NHS App, NHS website, or another online primary care service, you will now be able to see all future notes and health records from your GP practice. Some people can already access this feature, this won’t change for you.
This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your GP practice, not from hospitals or other specialists. You will only be able to see information from 1st November 2022. For most people, access will be automatic, and you won’t need to do anything.
Your GP practice may talk to you to discuss test results before you are able to see some of your information on the app. Your GP practice may also talk to you before your full records access is given to make sure that having access is of benefit to you. There might be some sensitive information on your record, so you should talk to your doctor if you have any concerns.
These changes only apply to people with online accounts. If you do not want an online account, you can still access your health records by requesting this information through reception. The changes also only apply to personal information about you. If you are a Carer and would like to see information about someone you care for, speak to reception staff.
The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information.
If you do not want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff.