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Patient Access

Self Care

Sometimes it can be hard to know who to listen to when it comes to becoming and staying healthier, with so many sources of information on the internet and in print.

This NHS site is a good place to start, with information about smoking, drinking, eating, moving, sleep, stress and more. There are also ideas for apps to download to help your health.

Taking Control of Your Health

As your NHS faces higher demand it’s time to take greater control over your own health and think about using other NHS services instead of calling 999 or going to A & E.

The NHS is there for us when we need it, but we all have a responsibility to take care of our health. That’s why as a practice we’re committed to helping you take control of your health and make the right decisions about the best service for your needs. We see you as an equal partner in decision-making about your health and in managing your health, so that you can have the best quality of life while protecting your NHS and using this precious resource wisely.

Find out more about choosing the right NHS service here.

Access the Newham Health and Social Care Directory here to find out local services available to you.

Find out more about taking control of your health here.

If you have any concerns about your health or need advice, contact reception, call NHS 111 or visit www.nhs.uk


Minor Ailments Service

Some pharmacies run a minor ailments service, which means they can supply medicines for certain conditions on the NHS.

If your pharmacy runs a minor ailments service that includes eczema, for example, it means your pharmacist can supply medicines for this condition and you'll only pay the standard prescription charge.

If you're exempt from paying prescription charges – because you're under 16 or over 60, for example, or you have a prescription prepayment certificate (PPC) – you won't pay for the medicine. Just ask at your local pharmacy.

Pharmacies offering the service can supply products for the following conditions: 

  • Allergic conjunctivitis
  • Athlete's foot
  • Back pain
  • Cold sore
  • Constipation
  • Contact dermities
  • Cough
  • Diarrhoea
  • Fever
  • Hay Fever
  • Headache/Earache
  • Head lice
  • Indigestion/Heartburn
  • Infective conjunctivitis
  • Insect bites/stings
  • Mouth ulcer
  • Nappy rash
  • Ringworm
  • Scabies
  • Soft tissue injury
  • Sore throat
  • Teething
  • Threadworm
  • Toothache
  • Thrush
  • Viral upper
  • Warts and verrucas
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