Our Vision and Mission Statement
‘‘To provide the highest-quality primary and additional care services to our patients in a safe, effective, responsive and economical way’’
Stratford Health Centre and The Forest Practice are an established 2 Partner Practice and is part of Newham Integrated Care Board. We provide high-quality general medical services and additional enhanced services to our diverse, multicultural and spiritual population of patients who reside in and around Stratford and Forest Gate.
Our patient list is over 15000 people inclusive for both practices and continues to grow. We aim to be as effective and efficient as possible in terms of the healthcare we provide and in our use of resources. We are focussed on providing excellent primary medical services for our patients. We work in partnership with our active Patient Participation Group, seeking, reflecting and acting on feedback from both patients and staff.
We want to maintain a rich educational environment for our staff, and encourage personal development of all our team members and enhance their skills. We wish to build upon our already excellent practice team, improving working relationships and levels of mutual support with all our stakeholders.
Our objectives
- To put patients at the heart of all our decisions and treat them fairly and equally
- To maintain a practice team and environment which is welcoming, caring and accessible for all our patients and responsive to their evolving needs
- To facilitate personal development for our team
- To work closely and proactively with our patients, Primary Care Network, ICB, Cluster and Federation to improve patient health and wellbeing
- To deliver best practice medicine, encourage innovations and embrace change
Our values
- To treat our patients with dignity and respect at all times
- To act professionally and with integrity
- To provide a supportive work environment
- To seek and respond to the needs of our local population
Proud to be a Safe Surgery
We are proud to be a Safe Surgery for everyone in our community.
- In recognition of the barriers to healthcare access faced by people in vulnerable circumstances, including migrants, we commit to protecting the human right to health.
- We will take steps to ensure that everyone in our community may fulfil their entitlement to quality healthcare. In partnership with Doctors of the World UK, we will ensure that our practice offers a welcoming space for everyone who seeks to use our services.
- Mindful of our duties to uphold equality and human rights law, we will implement patient registration policies which do not discriminate based on race, gender, sexual orientation, immigration status or any other characteristic.
- Supported by the Safe Surgeries initiative, we will ensure that our staff understand the specific barriers faced by migrants in vulnerable circumstances and that they are empowered to mitigate these barriers, where possible.
- We will ensure that a lack of identification or proof of address, immigration status or language do not prevent patient registration.
- As a member of the Safe Surgeries community, we will endeavour to support other Safe Surgeries and, where appropriate, provide feedback to Doctors of the World UK to support the development of the network.